FAQs about Anywhere Audiology

Questions & Answers

What exactly is “Anywhere Audiology”?

Anywhere Audiology is a family-owned practice founded by Dr. Emma Durazzo and her husband, Michael with one mission: to make hearing care more accessible, comfortable, and personal. We deliver professional audiology services directly in your home, so you never have to deal with the inconvenience of traveling to an office. Our model is built on providing a luxury, concierge experience, with all the time, attention, and support you deserve.

Who provides the care?

All visits are performed by Doctors of Audiology and licensed hearing care providers. Our team are highly trained, compassionate, and focused on making your experience comfortable, thorough, and personalized.

Where do you offer services?

We currently serve patients all over New Jersey, New York (all boroughs of NYC, Westchester, Rockland & Long Island), Southeast Pennsylvania (Philadelphia region & suburbs), Connecticut (Fairfield County), Northeast Florida (Jacksonville, Amelia Island, and St. Augustine), Southern California (San Diego, Temecula, and surrounding areas)

How are you able to provide this care in the home?

Our entire practice was built around the mobile model. All of our providers are fully equipped with portable, professional-grade equipment allowing us to bring the clinic to you.

There are also real-world benefits: hearing aids can be tuned to your actual home environment—your living room, your kitchen, even your favorite chair where you watch TV. This ensures better real-life performance than you’d get in an office environment.

What services do you offer?

Our core in-home services include:

Comprehensive hearing evaluations
Hearing aid fittings, adjustments, and repairs
Hearing aid demos and guidance in choosing the right technology
Tinnitus support
Auditory Processing Disorder (APD) testing and therapy

Can you work with my existing hearing aids?

Yes. We service and reprogram devices from the seven major manufacturers: ReSound, Oticon, Phonak, Signia, Starkey, Widex, and Unitron. We do not currently work with devices outside of these manufacturers.

Do you service Costco or OTC hearing aids?

We do not service Costco or OTC devices. Our team only works with the seven major manufacturers listed above. Most devices from Costco or other big-box stores are not included in that list. Patients choose Anywhere Audiology because of our personalized, at-home model and the comprehensive care we provide.

Why is your pricing higher than Costco or OTC devices?

Our pricing reflects the premium, all-inclusive care that comes with your devices: in-home, unhurried appointments; top-tier technology; unlimited tele-health support; and direct access to your provider whenever you need it. We are not always higher than local offices—and in many cases, patients find we provide greater long-term value through our concierge support model.

What does hearing aid pricing and trial look like?

Initial in-home evaluation: $325 (includes ear check-up, hearing test, and a hearing aid demonstration or service of your current devices).
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Hearing aid investment: Pricing tiers start at $4,600, $6,000, and $7,300 per pair (depending on technology level).
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Trial period: 30 days in New Jersey, Connecticut, Pennsylvania, Florida, California; 45 days in New York

Do you accept insurance?

No, we operate on a private-pay model. Here’s why: Insurance often covers outdated or limited technology. By staying independent, we’re able to provide transparent pricing, more time with each patient, and the latest technology without being dictated by insurance. We will gladly provide an itemized receipt if you’d like to submit for potential out-of-network reimbursement.

How does follow-up care work?

Every patient receives a customized follow-up plan, which may include in-home visits and/or remote adjustments (if your hearing aids allow wireless updates). Patients who purchase their hearing aids from us receive one complimentary in-home visit, plus unlimited tele-health support at no additional cost, ensuring you’re never left without answers.

Can I get a same-day appointment?

Sometimes. Since we’re a boutique in-home service, availability for same-day visits can be limited. We’ll always try to accommodate urgent needs, but most patients schedule in advance. That said, our tele-health support for troubleshooting is almost always available within 24 hours, if not the same day, so you’re never left waiting for help.

Is there anything I need to prepare before my appointment?

We recommend having:
A quiet space in your home for testing; any current hearing aids, chargers, or accessories you use; a list of situations where you notice hearing difficulty (TV, group conversations, restaurants, etc.)

This helps us customize your care plan from day one.

Do you offer financing or payment plans?

Yes. We understand that hearing aids are an investment. We partner with financing providers to make care more affordable with monthly payment options.

"Highly recommended! This is such a great service for my 87 year old mom. Dr. Durazzo is professional, knowledgeable, and personable -- with a very reasonable fee. This audiology service is a godsend for caregivers and those who have difficulty getting around."

Joelle Jordan

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